Shipping Information

Last updated: March 1, 2026

We ship every pair with care. All orders are securely packaged to protect your sneakers during transit, and every shipment includes tracking so you know exactly when to expect delivery.

Shipping Rates & Delivery Times

Method	Estimated Delivery	Cost
Standard Shipping	5 - 7 business days	$7.99 (Free over $150)
Express Shipping	2 - 3 business days	$14.99
Overnight Shipping	1 business day	$24.99
International Shipping	7 - 14 business days	Starting at $19.99

Order Processing

• Orders are processed and shipped within 1-2 business days after payment confirmation
• Orders placed after 2:00 PM EST will be processed the next business day
• Orders placed on weekends or holidays will be processed the next business day
• You'll receive a shipping confirmation email with tracking information once your order ships

Tracking Your Order

Once your order ships, you will receive an email with a tracking number and a link to track your package in real time. You can also check your order status by contacting our support team with your order number.

Packaging

Every pair of sneakers is carefully packaged to ensure it arrives in perfect condition:

• Sneakers are shipped in their original shoe box when available
• The shoe box is placed inside a protective outer shipping box
• Tissue paper and padding are used to prevent movement during transit
• Packages are sealed with tamper-evident tape

International Shipping

We ship to most countries worldwide. Please note the following for international orders:

• Customs duties, taxes, and import fees are the responsibility of the buyer
• Delivery times may vary due to customs processing in your country
• Some countries may have restrictions on certain items
• International tracking is available for all shipments

Shipping Issues

If your package is lost, damaged, or significantly delayed, contact us at support@sendemall.info. We will work with the carrier to resolve the issue and ensure you receive your order or a full refund.